Shipping Policy – Kleavio™

At Kleavio™, we believe that a better cleaning experience should start with a simple and reliable shopping experience. We work to make every order clear and easy to follow, from the moment you place your order until it arrives at your door.

Order Processing

Once your order is placed, our team begins preparing it for shipment. Orders are typically processed within 1–3 business days.

After your order has been shipped, you’ll receive a shipping confirmation email with tracking information when available.

Shipping & Delivery

We currently ship orders within the United States.

After your order has been processed, standard delivery typically takes approximately 5–10 business days.

Please keep in mind that delivery times are estimates and may vary depending on your location, carrier delays, holidays, weather conditions, or other circumstances outside our control.

Shipping Costs

Any applicable shipping fees will be clearly displayed at checkout before you complete your purchase.

If your order qualifies for free shipping, the available shipping option will be shown automatically during checkout.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email containing your tracking information when available.

Tracking information may take some time to become active after your package has been handed over to the shipping carrier. If your tracking information has not updated immediately, we recommend allowing additional time for the carrier’s system to update.

Incorrect Shipping Information

Please make sure your shipping address and contact information are accurate before completing your purchase.

If you notice an error in your shipping information, contact us as soon as possible at contact.kleavio@gmail.com.

We’ll do our best to assist you, but we cannot guarantee that changes can be made once an order has entered processing or has already been shipped.

Delayed or Missing Orders

Although we work with shipping carriers to provide a smooth delivery experience, unexpected delays can occasionally occur.

If your order appears to be significantly delayed, or your tracking information shows that your package has been delivered but you cannot locate it, please contact us at contact.kleavio@gmail.com with your order number and shipping details.

Our team will review the situation and help you determine the appropriate next step.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible at contact.kleavio@gmail.com and include your order number along with clear photos of the damaged package or product.

This will allow our team to review the issue and assist you as quickly as possible.

Need Help?

If you have any questions about your order, shipping, or delivery, our support team is always here to help.

Email: contact.kleavio@gmail.com

At Kleavio™, our goal is to make every part of your shopping experience simple, transparent, and reliable.

Kleavio™ — Smarter Cleaning. Easier Living.